Placing a phone call Lift handset dial 9 then number or Press 9 then number (phone will go off hook using the speaker )
Redial Press Redial /Left Navigation Key, Press the up or down arrow to view the number to dial, Press # or press Speaker or lift the handset or press an idle trunk key.
Missed Calls: Press Center Wheel Button; press center wheel button again then press up to scroll through options for missed calls, received calls and dialed calls
Conf. calling: Dial first number of outside party, or extension number press "Conf" Soft key button; Next, dial nine (9) to get an outside line and then Dial number of next party; Tell person they will be put on hold; Press "Add" Button; dial nine (9) to get an outside line and then Dial number; Tell person they will be put on hold; Press "Add" Button; (REPEAT AS NECESSARY for as many lines as you need MAX IS 4) ; After all parties have been Added, press the "Begin" soft key next to the add soft key to connect all lines and start the conference call.
Transferring a call to an extension: "Transfer " button Dial extension number of employee or press employees quick dial button on phone; Talk to employee and then Hang-up to send call, or Just Hang-up to immediately transfer call upon dialing extension
Transferring a call to an extensions voicemail: "Transfer" button; Dial extension number of employee or press employees quick dial button on phone, then immediately dial 8; Hang-up your phone.
Calling into your voicemail box; Press "Vmsg" soft key
Calling into your voicemail box from an outside line: Dial the main phone number; When you hear your main greeting, dial 9 and your extension number (ie. 91201); Enter your personal security code
Calling into your voicemail box from another extension in the office: lift handset dial 6000 then your ext number, or press speaker dial 6000 enter your ext number
ABOUT THE PHONE
CLICK ON ANY PICTURE FOR A VIDEO TUTORIAL
DOWNLOAD USER GUIDE
To park a call: while on a ctive call press a park key that is not in use. Announce to a co-worker "call on park1"
To pick up a call parked at your extension:
1. Press the Park key.
To answer a call parked at a co-worker’s extension:
1. Press Speaker, dial ** plus the co-worker’s extension number.
CALL PICK UP: To answer a call at another extension, lift handset dial ** and the 4 digit extension number. If you are part of a pick up group you can simply press pickup.
MIC/MICROPHONE: To turn your microphone on/off for speaker and handset. Press the MIC key. The red light indicates the MIC is on.
USING THE UP/DOWN BUTTONS: While you are on the phone you may use the up and down arrows to control the handset volume. While your phone is ringing you may use the up/down to control your ring volume. While on speaker you may use the dial to control the speaker volume. While the phone is idle you may use the dial to control the LCD screen contrast.
REDIAL: press the redial key press # or press the LIST soft key and then press redial when you find the stored number you want to dial.
CALLER ID DIALING: press LIST soft key select CID soft key. Use the up/ down key to scroll through stored numbers. When you find the number you want to dial press speaker.
TRANSFER A CALL DIRECTLY TO VOICEMAIL: While on a call press hold, the person’s extension, press 8, press transfer and hang up.
SELECTABLE RING TONES: press speaker key dial 7020. Press 2. Dial 1 thru 8 to select ring tone press speaker key.
VOICEMAIL QUICK GUIDE
INITIAL SETUP (PRESS 1 FOR YES AND 2 FOR NO)
PRESS VMSG KEY, ENTER DEFAULT PASSWORD 0000
From an analog phone, DIAL 2100 WHEN ASKED FOR SECURITY CODE ENTER DEFAULT PASSWORD 0000
FOLLOW PROMPTS: RECORD NAME PRESS *. ENTER FIRST 3 LETTERS OF LAST NAME PRESS 1 PRESS 2 WHEN PROMPTED TO BE LISTED IN THE DIRECTORY, RECORD YOUR GREETING PRESS *
SET A NEW 4 DIGIT PASSWORD PRESS * REENTER TO CONFIRM
While listening to your messages:
Delete message 26, Menu options press 3, adjust volume press 5, rewind 7, fast forward 9 repeat #, pause or continue 8, skip to next message 35
After you have listened to your message:
Press 2 to bypass caller id, menu options 3, repeat #, reply to sender 4, check next 5, delete message 6, archive message 7, hear time stamp 8, redirect message 9
From the outside you will call the main number press 9 and your 4 digit extension number. Enter your password and follow prompts.
FULL VOICEMAIL USER GUIDE
To establish a Conference:
1. Establish intercom or trunk call.
2. Press Conf softkey (it will be in the display of your phone on the left side of the screen).
3. Dial the extension you want to add.
- OR -
Access outside call. (9 then the phone number)
4. When called party answers, press the Add softkey.